Privacy Policy

Last Updated: April 09, 2025

FinLit Safari ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We adhere to the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Demographic Information: Age, gender, education level, and occupation.
• Financial Information: Financial goals, income range, and other financial data you choose to share with us for educational purposes.
• Account Information: Username, password, and account preferences for our digital learning platform.
• Payment Information: Credit card details, bank account information, and billing address (processed through secure third-party payment processors).

1.2 Non-Personal Information

We may also collect non-personal information about your interactions with our website and services:

• Usage Data: Information about how you access and use our website and services, including your browser type, IP address, device information, pages visited, and time spent on each page.
• Cookies and Similar Technologies: Information collected through cookies and similar technologies as described in our Cookie Policy.

2. How We Collect Information

We collect information through various channels:

• Direct Interactions: When you provide information through our website forms, register for courses, contact us, or subscribe to our newsletters.
• Automated Technologies: Through cookies, server logs, and other technologies when you browse our website or use our digital platform.
• Third Parties: We may receive information about you from third parties such as business partners, service providers, and publicly available sources, in accordance with applicable laws.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our financial education services
• To process and fulfill your registrations and transactions
• To communicate with you about our services, updates, and promotional offers
• To personalize your experience on our digital learning platform
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve our website and services
• To comply with legal obligations and enforce our terms and policies
• To protect against fraudulent, unauthorized, or illegal activity

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your information for specific purposes.
• Contract Performance: Where processing is necessary to fulfill our contractual obligations to you.
• Legitimate Interests: Where processing is in our legitimate interests and not overridden by your rights and freedoms.
• Legal Obligation: Where processing is necessary to comply with our legal obligations.

5. Disclosure of Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, hosting providers, and customer support services.
• Business Partners: Organizations we collaborate with to offer joint educational programs or services.
• Legal Authorities: Government agencies or law enforcement when required by law or to protect our rights or the safety of others.
• Professional Advisors: Accountants, lawyers, and consultants who provide professional services to us.
• Corporate Transactions: In connection with a merger, acquisition, or sale of all or part of our business assets.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection
• Secure data storage practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use caution when sharing information online.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our relationship with you
• Legal obligations to retain data for certain periods
• Relevant statutes of limitations
• Ongoing or potential disputes or legal claims
• Guidelines from regulatory authorities

8. Your Rights

Under South African data protection laws, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal information in certain circumstances.
• Right to Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Right to Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal information in certain circumstances.
• Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your information.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

10. International Data Transfers

We primarily process and store your information in South Africa. However, some of our service providers may be located in other countries. When we transfer your information outside of South Africa, we ensure that appropriate safeguards are in place to protect your information in accordance with POPIA and other applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

FinLit Safari
Kingsmead Office Park, Kingsmead Boulevard 1
Arundel Close, Stalwart Simelane St
Durban, South Africa
Email: [email protected]
Phone: +27 31 368 9600

You have the right to lodge a complaint with the Information Regulator of South Africa if you believe that we have violated your privacy rights. The Information Regulator's contact details can be found at https://www.justice.gov.za/inforeg/.